Online Stores: A Growing Threat to Consumers
Online shopping has become increasingly popular in recent years, but along with its convenience comes the risk of falling victim to fraud. There seems to be no end to the efforts of some online stores to deceive consumers, offering branded products at unbelievably low prices and then failing to deliver on their promises.
Cracking Down on Fraudulent E-Shops
According to reports, over 50 “ghost” electronic shops have been shut down since September 2023, thanks to the actions taken by the General Secretariat of Trade and Consumer Protection under the Development Ministry. These fraudulent e-stores operate without legal status, lacking a VAT number or a tax office, and often use the names of well-known brands to attract customers with cheap prices.
These ghost e-shops aim to swindle money from unsuspecting consumers while also stealing their personal data. They may initially seem legitimate, gaining the trust of the public, but eventually, they stop fulfilling orders, leaving customers empty-handed and frustrated.
Protecting Yourself as an Online Shopper
To avoid falling victim to online scams, it’s important to be cautious when shopping on the internet. Make sure to only buy from reputable websites and to double-check the legitimacy of an online store before making a purchase. Look out for red flags such as extremely low prices or missing contact information.
By staying vigilant and informed, consumers can protect themselves from falling prey to fraudulent online stores and ensure a safe and secure shopping experience.
Authorities Investigating Complaints Against Problematic Online Store
Authorities are currently looking into complaints regarding a new online store that has been causing issues for consumers. This comes after the General Directorate of Market and Consumer Protection imposed a hefty fine on a company named JMC SA for their problematic online store www.jmctech.gr.
Issues with Delivery and Refunds
The online store failed to deliver products on time and did not inform customers about delays in fulfilling orders. Additionally, they did not provide refunds to customers who cancelled their orders. Consumers were misled about the availability and delivery of products, leading to frustration and dissatisfaction.
Creating New Online Stores
It is a common tactic for companies to create new online stores to replace ones that have been shut down due to complaints. This makes it easier for them to continue operating without facing consequences. Authorities are working to address this issue and shut down these problematic online stores as quickly as possible.
