UNTOLD Festival 2024: A Celebration of Music and Community
The UNTOLD Festival is set to welcome thousands of music lovers from August 8 to August 11, 2024, featuring an impressive lineup of both local and international artists. As the festival enters its ninth edition, fans can look forward to performances from renowned musicians, including Lenny Kravitz, as well as debut appearances from stars like Sam Smith and Burna Boy.
Check-in Process for UNTOLD 2024
Festival organizers emphasize that only fans who complete the Check-in process—either online or on-site—will receive their festival wristbands. This process requires a valid subscription or day ticket, a barcode, and an identification document. For those who purchase multiple tickets, there is an option to check in friends as well.
If a ticket holder wishes to transfer their ticket to someone else, they can do so by selecting the Ticket Transfer option in their Check-in account and providing the necessary details of the new ticket holder. Once the online Check-in is successfully completed, fans can create their own Festival Wallet, allowing them to preload funds for the event. The Top-up service will be available starting Friday, August 2, 2024, enabling participants to load money onto their wristbands at any Credit Point within the festival grounds. This service will also be accessible via the UNTOLD app during the event.
On-site Check-in and Payment Information
Fans who choose to complete their Check-in on-site will incur a fee of 25 euros, and payments must be made exclusively via card at designated payment points. Additionally, organizers will provide storage lockers located just outside the festival area for attendees. Fans can rent a locker for the entire four-day festival for 200 lei or for a single day for 50 lei.
Access Regulations for Minors at UNTOLD 2024
Youths under 18 must present their ticket along with an identification document and a parental consent form. Minors under 14 years old are required to be accompanied by a parent or guardian and must possess a valid ticket. Entry for children under 14 is only permitted if they are accompanied by an adult. Children under 7 can attend the festival free of charge.
Pre-Festival Wristband Collection Schedule
In preparation for the festival, organizers have arranged a pre-festival schedule for wristband collection. Fans holding General Access or VIP tickets who have completed their online Check-in can collect their wristbands in advance at the following locations:
- PLOOM Island (AFI Cotroceni, Bucharest): August 2 – 5, from 14:00 to 22:00
- PLOOM (Promenada Mall Bucharest): August 2 – 5, from 14:00 to 22:00
- PLOOM (Iulius Mall Cluj-Napoca): August 2 – 6, from 14:00 to 22:00 (for those over 18 and General Access & VIP ticket holders with online Check-in)
- Iulius Mall (Atrium, Cluj-Napoca): August 3 – 6, from 14:00 to 22:00 (for General Access & VIP ticket holders with online Check-in only)
This wristband collection point is also available for minors who meet the necessary criteria.
General Access Passes and Online Check-in
For individuals aged 14 and older, parental consent is required to attend the festival, while those under 14 must not only obtain parental consent but also be accompanied by a parent or guardian. To collect festival wristbands at designated locations, attendees will need to pay a fee of 25 RON per wristband. Payments will only be accepted via card at the dedicated payment points.
Wristband Collection Times
The collection of wristbands at the Central Park “Simion Bărnuțiu” will take place on August 6-7, from 4:00 PM to 10:00 PM, specifically for holders of General Access, VIP passes, and DAY 1 tickets, provided they complete online check-in. From August 8 to 11, the collection will be available from 4:00 PM to 4:00 AM for fans holding General Access, VIP passes, or day tickets for each specific festival day.
Festival Wristband Details
The festival wristbands are made from recycled plastic (RPET). The organizers have prepared over 100,000 access wristbands equipped with an integrated payment system. Throughout the festival grounds, more than 35 charging points for wristbands will be available. To reduce congestion, the online Top-up option is highly recommended.
Refund Process for Unused Funds
Participants who have loaded funds onto their wristband and wish to recover any unused amounts can do so at any Credit Point location during the festival. They can also request a refund at the designated point outside the festival until August 12, 2024, by 5:00 PM. Those who have utilized the online Top-up option can request a refund of unused funds via the Refund Online option by filling out the refund form available in their festival account until August 16, 2024, at 11:59 PM.
Prohibited Items
Access is strictly forbidden for the following items: illegal substances, alcohol, bottles (including perfume or deodorant bottles), baby bottles, umbrellas, flammable cosmetic products, backpacks or bags larger than 29 cm x 21 cm x 12 cm, canned goods, fireworks, lasers, sprays, knives, weapons, blunt objects, banners supported by sticks, chairs, chains, pyrotechnic items, food or drinks, animals, professional cameras or video equipment including DSLRs with detachable lenses, and any objects that could potentially harm other attendees.
Permitted Medical Items
Attendees are allowed to bring medications accompanied by a prescription, insulin, medical eye drops, and asthma inhalers, provided they present a medical letter or equivalent documentation and that the quantity does not exceed the recommended daily limit.
Security Measures
Due to stringent regulations regarding prohibited items, festival security personnel will conduct thorough checks on each participant. Any prohibited items discovered during these checks will be confiscated at the entrance, with the organizers assuming no responsibility for them.
